Welcome to the City of Terrell Web Page.

Terrell, a city rich in history, actively steps into the future with vigorous development and an innovative attitude. Our friendly people, sound economy, and comfortable lifestyle make Terrell a great place to live and work.

I hope you’ll step through this “electronic door” for information on city services and programs. Visit our city departments, meet our City Council representatives, and learn how our city government operates.
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Got a question about City services? Trying to solve a problem? Visit our "How Do I . . . ?" page for answers and solutions.

Talk to the City of Terrell

The City of Terrell now offers a new way for citizens to report problems or request services from the City. Talk to the City of Terrell is available for everyone – from homeowners to contractors – to contact the City using one universal form. This will replace the separate forms used to report potholes or mosquitoes or to request a line locates (Right of Way Permit).

To make a service request for water, sewer, streets, drainage or mosquitoes, go to Talk to the City of Terrell. Fill out the form and send it by clicking the "Submit Request" button at the bottom of the form. The form goes to the City's work order program for routing to the appropriate department. It's also possible to track the status of a request online.

Customer service is a priority for the City of Terrell. This new service is designed to make it easier for citizens to report problems and find solutions.

Edwards Named the
Public Administrator of the Year

Terrell City Manager Torry L. Edwards has been named 2013 Public Administrator of the Year by the North Texas Chapter of the American Society for Public Administration. The award recognizes outstanding accomplishment and achievement in public service.

Drawing on 25 years experience in local government and non-profit administration, Edwards is a proven fiscal manager and a strong leader in local government. Under Edwards’ leadership, Terrell is a leading city, creating a competitive environment with surging capital investment, while also stimulating economic growth east of Dallas.

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