Department of Human Resources Director:  Carol Holland Assistant::  Audrey Tucker Gabriel Hernandez E-mail: hrs@cityofterrell.org

Employment applications are available from the Human Resources Department during regular office hours. You can also download a application for employment in pdf format here. Submit application/resume to City of Terrell Human Resources Department, 201 East Nash Street, Terrell, Texas 75160 or email: hrs@cityofterrell.org EOE/AA Employer.

The employment application in pdf format requires Adobe Acrobat to view and print.

(click here for your free Acrobat Reader)  

Available positions:

• Police Officer
• 9-1-1 Dispatcher
• Community Service Officer

Police Officer -The City of Terrell is accepting applications for the position of entry-level police officer until May 12, 2008 to serve the community as a member of our team dedicated to the philosophy of community oriented policing and problem solving. Qualifications include high school diploma or in lieu of high school diploma, twelve (12) semester college hours required with GED; ability to obtain valid driver’s license within thirty (30) days of employment; must meet all eligibility requirements as established by Texas Commission Law Enforcement Office of Standard Education (TCLEOSE). Preference will be given to certified candidates.

Hiring process includes passing of civil service examination (minimum grade of seventy required), physical fitness examination, polygraph, psychological evaluation, extensive background investigation, oral interview board, and physical examination with drug screen and interview with Chief of Police.

An entry-level examination for beginning police officer in accordance with Local Government Code, Chapter 143 Section.024 will be held:

DATE: SATURDAY, MAY 17, 2008

TEST TIME: 9:00 A.M.

SITE: TRINITY VALLEY COMMUNITY COLLEGE, TERRELL CAMPUS
INTERSTATE 20 @ WILSON ROAD
TERRELL, TEXAS 75160

LIST: VALID SIX MONTHS TO ONE YEAR

Submit applications to City of Terrell Human Resources Department, 201 East Nash Street, Terrell, Texas 75160. Entry-level candidates may not be certified as eligible after age 45 in accordance with Local Government Code, Chapter 143 Section .024. Additional five (5) points added to grade of seventy (70) or above with honorable discharge from United States armed services. Must provide a copy of DD214.

POSTED: MAIN LOBBY OF MUNICIPAL CENTER AS REQUIRED

EMPLOYEE BENEFITS
GENERAL INFORMATION

SALARY: $36,943.13Annually

SOCIAL SECURITY: Participating agency; one to one match

RETIREMENT SYSTEM: Texas Municipal Retirement System: Employee contributes 7% biweekly: City matches 2:1

LONGEVITY PAY: $4.00 per year after 1st year of employment.

VACATION: 10 hours per month

SICK: 10 hours per month

HOLIDAYS: 11 paid days per year

EMERGENCY LEAVE: 3 days per year

INSURANCE: Health, Dental, Life, Long Term Disability paid by City for employee

OTHER: Tuition reimbursement; IRS Section 125 (deferred withholding tax); Employee Assistance Program; Credit Union, other supplemental benefit programs Uniforms provided by City of Terrell.

TESTING: Application deadline May 12, 2008
Test date: Saturday, May 17, 2008
Trinity Valley Community College
Interstate 20 at Wilson Road
Terrell, TX. 75160
Additional information (972) 551-6600 ext. 252

• 9-1-1 Dispatcher - The City of Terrell is accepting applications for the position of dispatcher in the police department until position is filled.  Minimum requirements include high school diploma or equivalent; Ability to type 30 wpm.  Must have the ability to function in a highly stressful environment.  Must be able to work shifts and holidays.  Apply City of Terrell, Personnel Department, 201 East Nash Street, Terrell, Texas 75160. Open until filled.  EOE/AA
  

  Posted: November 30, 2007

Job Description

DEFINITION

To receive incoming calls from police personnel, other public safety agencies, and the general public; to provide emergency communication services including gathering, receiving, recording and disseminating information from police, fire and the general public to appropriate parties and agencies; and to perform a variety of technical communications tasks in support of the dispatching program.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Dispatcher Supervisor.

Exercises no supervision.

ESSENTIAL FUNCTION STATEMENTS—Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

1. Receive emergency service calls from the public requesting law enforcement, fire or emergency medical service; determine nature, location and priority of emergency; dispatch emergency units as necessary; answer regular phone lines transferring, referring or receiving information.

2. Monitor radio console with multiple channels and monitor 911 emergency lines; enter and cancel entries in the assigned system; monitor non-emergency lines and transfer calls to appropriate locations; operate various communication equipment in the performance of dispatching activities.

3. Maintain radio contact with officers; initiate backup support for police officers and other agencies as needed.

4. Answer non-emergency calls for assistance; take reports over the telephone; prepare emergency work requests for street repair, traffic signals and other needed repairs; answer and dispatch maintenance service emergencies during evenings, weekends and holidays; contact appropriate personnel for response.

5. Monitor radio traffic from multiple radio channels; process all requests of police, fire, ambulance personnel on radio as needed; record and document by computer entry all calls dispatched; provide timely and accurate directions to public safety units responding to emergency calls; maintain daily log of all field calls and units dispatched.

6. Operate the in-house computer system for call entries and inquiries; use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement, emergency medical and fire agencies; operate the telecommunications device for the deaf (TDD).

7. Enter, update and retrieve information from NCIC/TCIC and other criminal information systems relating to wanted persons, warrants, stolen property, vehicle registration, stolen vehicles and other information; record arrests, holds, releases and transfers of prisoners; record detainment of juveniles.

8. Perform data entry of various records into the computer system; enter and modify emergency contact numbers for after hours businesses; validate all files entered into the computer; enter impounds into the computer; enter and modify alarm permits and contact names.

9. Receive and respond to walk-in public inquiries; inquire on requests for information including license plates, addresses, autos, and VIN’s; enter criminal history and driving records requests, complete log and distribute to requesting party.

10. Monitor prisoner activities in the jail cells; control entrance to secured areas; monitor alarm panel boxes; monitor airport alarm, in-house alarm board, City Hall and National Guard Armory Alarm Box.

11. File citations, arrest, offense, incident and disposition reports and other related police reports and documents; enter into TLETS and file warrants, stolen vehicle and missing persons reports.

Marginal Functions:

1. Respond to public inquiries in a courteous manner in person and on the telephone; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

2. As assigned, prepare monthly work schedules for dispatchers.

3. Update and modify reserve officers information and work sheets.

4. Enter and modify pet registration information.

5. May be required to translate in English and Spanish.

6. Perform related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of:

Operations, services and activities of an emergency dispatch program.
Methods and techniques of emergency dispatching.
Pertinent Federal, State and local laws, codes and regulations.
Basic principles and procedures of record keeping.
Geographic features and street locations and names.
Policies and procedures of receiving and processing emergency calls.
Procedures used in operating computer aided dispatch and 911 systems.
Standard radio broadcasting and dispatch procedures and rules.
Operations, services and activities of the city.
English usage, spelling, grammar and punctuation.
Basic mathematical calculations.
Modern office procedures, methods and computer equipment.
Operational characteristics of telecommunications equipment.

Ability to:

Interpret, explain and enforce department policies and procedures.
Operate a variety of telecommunications equipment in a safe and effective manner.
Perform dispatching activities.
Perform basic clerical functions including filing and data entry activities.
Effectively communicate with an elicit information for upset and irate citizens.
Work under pressure, exercise good judgment and make sound decisions in emergency situations.
Operate a multiple channel radio system and 911 equipment.
Operate and retrieve information from a Dictaphone recorder.
Operate a computer terminal, teletype and other office equipment.
Perform multiple tasks simultaneously.
Type at a speed necessary for successful job performance.
Work independently in the absence of supervision.
Interpret and apply applicable Federal, State and local policies, laws and regulations.
Understand and follow oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain effective audio-visual discrimination and perception needed for:

- making observations
- reading and writing
- recognizing and responding to questions
- speaking in a clear, audible voice
- distinguishing differences between colors
- operating assigned equipment

Maintain mental capacity which allows the capability of:

- making sound decisions and using good judgment
- prioritizing emergency and non-emergency situations
- answering questions
- demonstrating intellectual capabilities

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

- sitting for extended periods of time
- working under extreme stress and pressure
- operating assigned equipment
- working shift work

Experience and Training Guidelines

Any combination of experience that would likely provide the required knowledge is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

One year of public safety dispatching with computer aided dispatching experience.

Training:

Equivalent to the completion of the twelfth grade plus additional technical training related to public safety dispatching and use of related equipment. Emergency medical dispatch and cardiopulmonary resuscitation (CPR) certifications preferred.

License or Certification

Possession of an appropriate certification as a telecommunicator from the State of Texas.
Possession of an appropriate 911 operator certification in the State of Texas.

WORKING CONDITIONS

Environmental Conditions:

Office environment; exposure to computer screens and emergency situations; work closely with others and work alone; work in confined spaces; work around noise.

Physical Conditions:

Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time; general manual dexterity. Must be able to work shift work; day, evening, nights, holidays, etc. Must be able to be on call back one week at a time. (All dispatchers are put on call a week at a time. How often is based on how many dispatchers the city has. If the city has nine dispatchers, you would be on call one week out of nine weeks. If the city has three dispatchers, you would be on call one week out of three weeks.) All dispatchers are subject to emergency call back.

• Community Service Officer:  The City of Terrell is accepting applications for the position of community service officer in the police services department.  Minimum qualifications include high school diploma or equivalent; no serious or felony criminal record; must work various shifts including weekends and holidays.  Duties include book-in of arrests, taking minor reports, collecting fines and property and finger printing citizens.  Apply City of Terrell, Personnel Department, 201 East Nash Street, Terrell, Texas 75160. Open until filled.  EOE/AA    

  POSTED:  December 7, 2007

Job Description

DEFINITION

To perform a variety of duties in the protection of persons and property, and to perform a variety of technical and administrative tasks in support of the Police Department.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a Police Sergeant or Police Corporal.

Exercises no supervision.

ESSENTIAL FUNCTION STATEMENTS—Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

1. Perform booking procedures for new prisoners which may involve using handcuffs and other restraints; transport prisoners and metal patients to and from other agencies as needed.

2. Handle and process offenders.

3. Process and store evidence and property found at various crime scenes as needed; photograph subjects, property and maintain records.

4. Operate and maintain assigned vehicles and equipment.

5. Respond to requests for assistance from law enforcement and other agencies.

6. Fingerprint persons for handgun license, security certificates of occupancy, immigration documents and other licenses or certifications as necessary.

7. Conduct periodic checks on prisoners as required; oversee and feed prisoners; ensure jail facilities are clean; sweep, mop, dust and clean jail cells and police station as assigned.

Marginal Functions:

1. May be required to relieve dispatchers as needed.

2. May be required to translate English and Spanish.

3. Perform related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of:

Operations, services and activities of assigned police program area.
City personnel policies and procedures.
Operational characteristics of police equipment and vehicles.
Pertinent Federal, State and local laws, codes and regulations.

Ability to:

Interpret and apply applicable Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Operate a computer and other office equipment.
Maintain confidentiality of certain City information.
Maintain effective audio-visual discrimination and perception needed for:
- making observations
- communicating with others
- reading and writing
- operating assigned equipment
Maintain mental capacity which allows the capability of:
- making sound decisions and using good judgment
- demonstrating intellectual capabilities
- recommending effective policies and procedures
- communicating clearly
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
- standing, running, walking or sitting for extended periods of time
- effecting arrests
- subduing resisting individuals
- preparing and presenting material in a formal setting as needed
- operating assigned equipment including computer equipment

Experience and Training Guidelines
Any combination of experience that would likely provide the required knowledge is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

None required.

Training:

Equivalent to the completion of the twelfth grade.

License or Certification

Possession of an appropriate, valid driver’s license.

WORKING CONDITIONS

Environmental Conditions:

Safety environment; may be exposed to emergency environment including exposure to emergency and disaster situations; exposure to potentially hostile environments; exposure to dangerous and/or hostile people; animal and human body fluids; frequent contact with the public.

Physical Conditions:

Essential and other important duties require maintaining physical condition necessary for moderate and heavy lifting; bending, stooping, kneeling; the use of fingers, both hand and both arms; the use of both legs; may be required to take offensive and/or defensive action during physical confrontations; standing or sitting for prolonged periods of time; the ability to operate motorized equipment and/or assigned vehicles; adequate speech and hearing required; carry, push, pull, drag or hold moderate to heavy weight objects; visual acuity and ability to distinguish color.

The City of Terrell is an equal opportunity employer and does not discriminate against any applicant for employment on the basis of age, sex, national origin, religion, race, handicap, disability, or other protected groups under federal, state, or local laws. Click here for the employee benefits.