Department of Human Resources
Available Positions

Director:  Carol Holland

Assistant::  Audrey Tucker
Assistant: Gabe Hernandez
E-mail: hrs@cityofterrell.org

201 East Nash, Room 132
Terrell, TX 75160
972-551-6608
Metro: 972-524-3332
Fax: 972-551-1985
Voice Mail: 972-551-6600, #6608
Pager: 972-565-2915

Office Hours:
Monday - Friday: 8 a.m. - 5 p.m.

Employment applications are available from the Human Resources Department during regular office hours. You can also download a application for employment in pdf format here. Submit application/resume to City of Terrell Human Resources Department, 201 East Nash Street, Terrell, Texas 75160 or email: hrs@cityofterrell.org EOE/AA Employer.

The employment application in pdf format requires Adobe Acrobat to view and print.

(free Acrobat Reader)  

 

Available positions:

 

• Police Officer
• 9-1-1 Dispatcher
  

Police Officer

The City of Terrell is accepting applications for the position of entry-level police officer until February 11, 2010 to serve the community as a member of our team dedicated to philosophy of building a better community. Our team engages in the fighting of crime, preserving the peace and enhancing the quality of life for the citizens we serve. Qualifications include high school diploma or in lieu of high school diploma, twelve (12) semester college hours required with GED; valid class C driver’s license; must meet all eligibility requirements as established by Texas Commission Law Enforcement Office of Standard Education (TCLEOSE). Preference in hiring will be given to certified candidates.

Hiring process includes passing of civil service examination (minimum grade of seventy required), physical fitness examination, polygraph, psychological evaluation, extensive background investigation, oral interview board, and physical examination with drug screen and interview with Chief of Police.

COMPLETE AND RETURN APPLICATION
BY
Thursday February 11, 2010

TEST DATE
SATURDAY February 13, 2010

TO
PERSONNEL DEPARTMENT
ROOM 132
P O BOX 310
201 EAST NASH
TERRELL, TEXAS 75160
(972) 551-6600 ext. 252 or 311

NO STUDY GUIDE IS NEEDED FOR THIS EXAMINATION.

Application

Terrell Police Officer Civil Service Application
(Printable version of below)

An entry-level examination for beginning police officer in accordance with Local Government Code, Chapter 143 Section.024 will be held:

DATE: SATURDAY, FEBRUARY 13, 2010

 

TEST TIME: 9:00 A.M.

 

SITE: TRINITY VALLEY COMMUNITY COLLEGE, TERRELL CAMPUS

INTERSTATE 20 @ WILSON ROAD
TERRELL, TEXAS 75160

 

LIST: VALID SIX MONTHS TO ONE YEAR

Submit applications to City of Terrell Human Resources Department, 201 East Nash Street, Terrell, Texas 75160. Entry-level candidates may not be certified as eligible after age 45 in accordance with Local Government Code, Chapter 143.024. Additional five (5) points added to grade of seventy (70) or above with honorable discharge from United States armed services. Must provide a copy of DD214.

 

POSTED: MAIN LOBBY OF MUNICIPAL CENTER AS REQUIRED

DIRECTIONS TO
TRINITY VALLEY COMMUNITY COLLEGE
Interstate 20 at Wilson Road
Terrell, TX. 75160

NORTH
Take HWY 34 South to Interstate 20 East exit
Trinity Valley Community College Wilson Road

State HWY 205 to Highway 80 East
(make left at signal light) to Virginia Street
make right on Virginia travel about 4 miles
Turn left Interstate 20 East exit
Trinity Valley Community College- Wilson Road

 

EAST
Take Interstate 20 West exit
Trinity Valley Community College- Wilson Road

 

SOUTH
Take HWY 34 North to Interstate 20 East exit
Trinity Valley Community College- Wilson Road

 

WEST
Take Interstate 20 East exit
Trinity Valley Community College- Wilson Road

PHILOSOPHY OF THE TERRELL POLICE DEPARTMENT

 

It is the enduring goal of the Terrell Police Department to provide law enforcement services to the citizens of Terrell in a manner that is both consistent with and responsive to neighborhood concerns. We will strive to enhance the quality of life in the City of Terrell by working cooperatively with the public and within the framework of the United States Constitution, state and local laws to rigorously enforce the laws, preserve the peace and provide for a safe environment, So if you have good interpersonal communication skills, a positive attitude and a strong commitment towards making a contribution to society, we would like to talk with you. If your drive is to serve the public in a career that is rewarding, challenging and exciting with the prospects of every workday being different, join us. We think you will find what you are looking for with Terrell Police Department.

EMPLOYEE BENEFITS

GENERAL INFORMATION

SALARY: $39,954.00 Annually

 

SOCIAL SECURITY: Participating agency; one to one match

 

RETIREMENT SYSTEM: Texas Municipal Retirement System: Employee contributes 7% biweekly: City matches 2:1

 

LONGEVITY PAY: $4.00 per year after 1st year of employment.

 

VACATION: 10 hours per month

 

SICK: 10 hours per month

 

HOLIDAYS: 11 paid days per year

 

EMERGENCY LEAVE: 3 days per year

 

INSURANCE: Health, Dental, Life, Long Term Disability paid by City for employee

 

OTHER: Tuition reimbursement; IRS Section 125 (deferred withholding tax); Employee Assistance Program; Credit Union, other supplemental benefit programs Uniforms provided by City of Terrell.

 

TESTING: Application deadline February 11, 2010
Test date: Saturday, February 13, 2010
Trinity Valley Community College
Interstate 20 at Wilson Road
Terrell, TX. 75160
Additional information (972) 551-6600 ext. 252 or 311

RETAIN THIS SHEET FOR YOUR RECORDS

TERRELL POLICE SERVICE
PHYSICAL AGILITY
POLICY AND PROTOCOL

The focus of our physical agility tests relates to our officers ability to perform essential functions of the job, minimizing the risks involved in excessive force situations and known health risks as well as meeting many legal requirements to avoid litigation and to secure a defensible position if challenged in court. Emphasis is on screening, assessment, goal setting, exercise prescription, education, and trained leadership.

These job related and scientifically valid tests demonstrate construct validity measuring an applicant’s underlying physical fitness level as well as having criterion validity predicting who can and who cannot perform the critical physical functions of the public safety position.

These critical physical tasks are accepted by the American College of Sports Medicine as being valid when measuring aerobic and anaerobic power, muscular strength and endurance, and leg power and strength.

The following battery of physical tasks and their associated fitness are required.

Physical Agility:
1 ¼ mile run in 13 minutes and 15 secs or less
Vertical Leap of at least 15.5”
30 situps in 1 minute
25 pushups in 1 minute

The test site will be announced during written examination orientation.

An applicant’s eligibility is contingent upon passing the written examination.

Each applicant must present a valid picture drivers license prior to participating in the testing.

At least a single unit from the East Texas Medical Center EMS will be on-hand for the duration of the testing.

Each applicant will be required to complete a Physical Activity Readiness Questionnaire prior to participating in the testing.

Each applicant will be required to sign a waiver prior to participating in the testing.

Each applicant must complete each event and in the allotted time in order to continue in the hiring process.

9-1-1 Dispatcher

The City of Terrell is accepting applications for the position of dispatcher in the police department until position is filled.  Minimum requirements include high school diploma or equivalent; Ability to type 30 wpm.  Must have the ability to function in a highly stressful environment.  Must be able to work shifts and holidays.  Apply City of Terrell, Personnel Department, 201 East Nash Street, Terrell, Texas 75160. Open until filled.  EOE/AA

 

Job Description

DEFINITION

To receive incoming calls from police personnel, other public safety agencies, and the general public; to provide emergency communication services including gathering, receiving, recording and disseminating information from police, fire and the general public to appropriate parties and agencies; and to perform a variety of technical communications tasks in support of the dispatching program.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Dispatcher Supervisor.

Exercises no supervision.

 

ESSENTIAL FUNCTION STATEMENTS—Essential responsibilities and duties may include, but are not limited to, the following:

 

Essential Functions:

 

1. Receive emergency service calls from the public requesting law enforcement, fire or emergency medical service; determine nature, location and priority of emergency; dispatch emergency units as necessary; answer regular phone lines transferring, referring or receiving information.

 

2. Monitor radio console with multiple channels and monitor 911 emergency lines; enter and cancel entries in the assigned system; monitor non-emergency lines and transfer calls to appropriate locations; operate various communication equipment in the performance of dispatching activities.

 

3. Maintain radio contact with officers; initiate backup support for police officers and other agencies as needed.

 

4. Answer non-emergency calls for assistance; take reports over the telephone; prepare emergency work requests for street repair, traffic signals and other needed repairs; answer and dispatch maintenance service emergencies during evenings, weekends and holidays; contact appropriate personnel for response.

 

5. Monitor radio traffic from multiple radio channels; process all requests of police, fire, ambulance personnel on radio as needed; record and document by computer entry all calls dispatched; provide timely and accurate directions to public safety units responding to emergency calls; maintain daily log of all field calls and units dispatched.

6. Operate the in-house computer system for call entries and inquiries; use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement, emergency medical and fire agencies; operate the telecommunications device for the deaf (TDD).

 

7. Enter, update and retrieve information from NCIC/TCIC and other criminal information systems relating to wanted persons, warrants, stolen property, vehicle registration, stolen vehicles and other information; record arrests, holds, releases and transfers of prisoners; record detainment of juveniles.

 

8. Perform data entry of various records into the computer system; enter and modify emergency contact numbers for after hours businesses; validate all files entered into the computer; enter impounds into the computer; enter and modify alarm permits and contact names.

 

9. Receive and respond to walk-in public inquiries; inquire on requests for information including license plates, addresses, autos, and VIN’s; enter criminal history and driving records requests, complete log and distribute to requesting party.

 

10. Monitor prisoner activities in the jail cells; control entrance to secured areas; monitor alarm panel boxes; monitor airport alarm, in-house alarm board, City Hall and National Guard Armory Alarm Box.

 

11. File citations, arrest, offense, incident and disposition reports and other related police reports and documents; enter into TLETS and file warrants, stolen vehicle and missing persons reports.

Marginal Functions:

 

1. Respond to public inquiries in a courteous manner in person and on the telephone; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

 

2. As assigned, prepare monthly work schedules for dispatchers.

 

3. Update and modify reserve officers information and work sheets.

 

4. Enter and modify pet registration information.

 

5. May be required to translate in English and Spanish.

 

6. Perform related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of:

Operations, services and activities of an emergency dispatch program.
Methods and techniques of emergency dispatching.
Pertinent Federal, State and local laws, codes and regulations.
Basic principles and procedures of record keeping.
Geographic features and street locations and names.
Policies and procedures of receiving and processing emergency calls.
Procedures used in operating computer aided dispatch and 911 systems.
Standard radio broadcasting and dispatch procedures and rules.
Operations, services and activities of the city.
English usage, spelling, grammar and punctuation.
Basic mathematical calculations.
Modern office procedures, methods and computer equipment.
Operational characteristics of telecommunications equipment.

Ability to:

Interpret, explain and enforce department policies and procedures.
Operate a variety of telecommunications equipment in a safe and effective manner.
Perform dispatching activities.
Perform basic clerical functions including filing and data entry activities.
Effectively communicate with an elicit information for upset and irate citizens.
Work under pressure, exercise good judgment and make sound decisions in emergency situations.
Operate a multiple channel radio system and 911 equipment.
Operate and retrieve information from a Dictaphone recorder.
Operate a computer terminal, teletype and other office equipment.
Perform multiple tasks simultaneously.
Type at a speed necessary for successful job performance.
Work independently in the absence of supervision.
Interpret and apply applicable Federal, State and local policies, laws and regulations.
Understand and follow oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Maintain effective audio-visual discrimination and perception needed for:

- making observations
- reading and writing
- recognizing and responding to questions
- speaking in a clear, audible voice
- distinguishing differences between colors
- operating assigned equipment

 

Maintain mental capacity which allows the capability of:

- making sound decisions and using good judgment
- prioritizing emergency and non-emergency situations
- answering questions
- demonstrating intellectual capabilities

 

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

- sitting for extended periods of time
- working under extreme stress and pressure
- operating assigned equipment
- working shift work

 

Experience and Training Guidelines

Any combination of experience that would likely provide the required knowledge is qualifying. A typical way to obtain the knowledge and abilities would be:

 

Experience:

One year of public safety dispatching with computer aided dispatching experience.

 

Training:

Equivalent to the completion of the twelfth grade plus additional technical training related to public safety dispatching and use of related equipment. Emergency medical dispatch and cardiopulmonary resuscitation (CPR) certifications preferred.

 

License or Certification

Possession of an appropriate certification as a telecommunicator from the State of Texas.
Possession of an appropriate 911 operator certification in the State of Texas.

WORKING CONDITIONS

Environmental Conditions:

Office environment; exposure to computer screens and emergency situations; work closely with others and work alone; work in confined spaces; work around noise.

 

Physical Conditions:

Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time; general manual dexterity. Must be able to work shift work; day, evening, nights, holidays, etc. Must be able to be on call back one week at a time. (All dispatchers are put on call a week at a time. How often is based on how many dispatchers the city has. If the city has nine dispatchers, you would be on call one week out of nine weeks. If the city has three dispatchers, you would be on call one week out of three weeks.) All dispatchers are subject to emergency call back.