Terrell, Texas



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City News and Press Releases


The City Of Terrell wants to keep you, our citizens, informed about the latest changes and developments in your city government. You can sign up to receive periodic emails whenever a news item or press release is posted to this page.


Do you want to be kept abreast of the City Council meetings and board meetings? Visit our City Calendar to view dates and agendas when posted. (You can sign up to be notified when meetings are posted by clicking on the subscribe link in the upper right of the calendar. Then click on the "create a new account" link.)


Keep up with the latest news from The City of Terrell:


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Fighting Crime Together – Month
UCR Statistics





Terrell Citizens University

(February 16, 2015) – Back to school is not just for kids!

Terrell residents have an opportunity to learn more about their city at the Terrell Citizens University.

Scheduled to begin April 23, the University is designed to promote citizen awareness of City of Terrell government services and a working knowledge of City processes and procedures.

Terrell Citizens University is accepting applications thru April 11, 2015. Please print the application or pick one up at the City of Terrell Human Resource office, 201 East Nash, Room 132.


One of Terrell Citizens University’s goals is to assemble a diverse group of individuals with a common interest of “Building a Better Community.” For this reason, the application seeks data on age and race/ethnicity.

Class Dates & Time: Thursdays, April 23 - June 11, 2015- 6:30 p.m. – 8:30 p.m.

All classes will be held at the City of Terrell Service Center, 400 Industrial Boulevard, Terrell, Texas.

Questions please call 972-551-6600 ext: 253
Email cholland@cityofterrell.org


More information


Register Your Pet - It's the Law and
It Helps Us Care for the Animals!


Chapter 826 of the Texas Health and Safety Code grants municipalities the authority to pass ordinances requiring the annual registration of household pets, including the imposition of a fee for registration. The purpose of registration is to assist local government ensure all household dogs and cats are vaccinated against rabies. By law, funds raised from these fees MUST be used to enforce animal control laws and care for animals in our shelter.


On Tuesday, December 2, 2014, the Terrell City Council approved the second reading Ordinance #2620 requires all citizens who own pets, dogs and cats, to register them within 10 days of taking ownership. According to the ordinance, which formally takes effect on January 1, 2015, if you are a senior citizen, 65 years of age or older, the registration fee for registering your pet will be $5.00 per pet, regardless of fertility status. The registration fee for a pet that is sterile or has been spayed or neutered is $10.00. The fee for pets that are fertile or "intact" is $15.00.


Additionally, the ordinance requires that all registered pets have their registration tag, as well as their rabies vaccination tag, affixed to their collar, which must be warn at all times. Pets captured without a collar are only held for three (3) days and then immediately put up for adoption. It would be very tragic for you to lose your pet, simply because it did not have on its collar bearing the registration and rabies vaccination tags.


The Animal Control Department would like to remind our citizens that registering your pet with the city is the responsible thing to do, as well as a legal requirement. By doing so, not only are you being a responsible pet owner, but you are significantly improving your chances of getting your pet returned to you, should it inadvertently go stray in your neighborhood.


Help us by helping yourself. Plan to register your pet online starting on January 1, 2015

Terrell breaks ground on Buc-ee's, plans for more development


WFAA report:





The City of Terrell congratulates Terrell ISD on a successful renovation project. Job well done!



 Terrell ISD


City of Terrell Watering Restrictions Status Update


Save water(August 25, 2014) Terrell city officials wish to provide a status update to the Stage 3 Watering Restrictions and the Terrell Drought Contingency and Water Emergency Response Plan. At the request of North Texas Municipal Water District (NTMWD) Stage 3 measures will continue to be effect through October 30, 2014. Even with the rainfall that has occurred, area lake levels remain lower than normal. We wish to thank residents and businesses for complying with the restrictions and assisting in the water reduction efforts.


Questions have come up regarding enforcement and "wasting water." Please be aware of the following:


1. Enforcement - The City desires to enforce restrictions from an education standpoint prior to fines and/or discontinuing water service (as allowed by City Ordinance 2600). We have already begun these efforts as violations are identified. Please call the Water Quality Department at 972-551-6635 to report violations.

2. Fire Hydrant Flushing - residents will witness City Staff flushing fire hydrants at times, which appears to be a waste of water. This activity is actually a regulatory requirement and part of routine system maintenance to insure adequate water quality. In warmer temperatures chlorine residual can drop and flushing activities may occur more frequently to insure the water is safe to drink. Flushing is also required after repair of main breaks.


As a reminder, the City of Terrell requests that Customers continue the following water conservation strategies:


  • Run your sprinkler systems manually. Limit landscape watering with sprinklers or irrigation systems to no more than once every 2 weeks and only when needed.
  • Continue to restrict landscape and lawn irrigation from 10 AM to 6 PM.
  • Drip irrigation, soaker and hand held hoses may be used on foundations, landscaping, shrubs and trees for up to two hours per day.
  • Hosing of paved areas, sidewalks, walkways, driveways, parking lots, tennis courts, hard-surfaced areas, buildings, windows or using water in such a manner as to allow runoff or other waste is prohibited.
  • Existing swimming pools may not be drained and refilled (except to refill for normal loss).


More information and tips on water conservation can be found at www.wateriq.org and www.ntmwd.com.



City of Terrell Continues Stage 3 of the Drought
Contingency and Water Emergency Response Plan

Save water(June 20, 2014) Terrell City Officials announce the continuance of Stage 3 of the Terrell Drought Contingency and Water Emergency Response Plan. These measures are currently planned to run through October 30, 2014. Residents and businesses are urged to continue water reduction efforts.

The continuation of Stage 3 comes at the request of the North Texas Municipal Water District (NTMWD), the city’s water supplier. NTMWD plans to begin using Lake Texoma water in June, 2014. However, lake levels throughout North Texas remain well below normal. With the anticipation that drought conditions will continue, these efforts are being made to hopes to avoid initiating more stringent watering restrictions.

The City of Terrell requests that Customers implement the following water conservation strategies:

  • EFFECTIVE July 1, 2014: Limit landscape watering with sprinklers or irrigation systems to no more than once every 2 weeks. For large systems that cannot water all areas in one day, this applies separately for each "clock" within a sprinkler system.
  • Set sprinkler system controls in manual to insure they do not come on when not needed or allowed.
  • Restrict landscape and lawn irrigation from 10 AM to 6 PM.
  • Drip irrigation, soaker and hand held hoses can be used on foundations, new landscaping, new shrubs and trees for up to two hours per day.
  • Hosing of paved areas, sidewalks, walkways, driveways, parking lots, tennis courts, hard-surfaced areas, buildings, windows or using water in such a manner as to allow runoff or other waste is prohibited.
  • Existing swimming pools may not be drained and refilled (except to refill for normal loss).

More information and tips on water conservation can be found at www.wateriq.org and www.ntmwd.com.



Terrell - A Great Place to Live and Work




A Tour of the Terrell Police Department


Una gira por el Departamento
de Policía de Terrell


City of Terrell DRAFT Drought Contingency
and Water Emergency Response Plan


The City of Terrell has prepared a Drought Contingency and Water Emergency Response Plan. This Plan addresses all of the current Texas Commission on Environmental Quality (TCEQ) requirements and is intended to provide short-term water savings during drought or emergency conditions.


The City of Terrell has a water right for supply in New Terrell City Lake and a contract for treated water from NTMWD.

The purpose of this Drought Contingency and Water Emergency Response Plan is:

  • To conserve the available water supply in times of drought and emergency
  • To maintain supplies for domestic water use, sanitation, and fire protection
  • To protect and preserve public health, welfare, and safety
  • To minimize the adverse impacts of water supply shortages
  • To minimize the adverse impacts of emergency water supply conditions.

You can view the complete draft plan here:



City of Terrell DRAFT Water Conservation Plan

The City of Terrell recognizes that in order to achieve its goals of maximizing water conservation and efficiency, it is necessary to develop and implement a water conservation plan that goes beyond basic compliance with TCEQ guidelines and requirements. This plan reflects the City of Terrell’s commitment to enhanced water conservation and efficiency strategies – particularly those best management practices established by the Water Conservation Implementation Task Force to develop recommendations for optimum levels of water use efficiency and conservation in the State.


The objectives of this Water Conservation Plan is:

  • To reduce water consumption from the levels that would prevail without conservation efforts.
  • To reduce the loss and waste of water.
  • To improve efficiency in the use of water.
  • Encourage efficient outdoor water use.
  • To document the level of recycling and reuse in the water supply.
  • To extend the life of current water supplies by reducing the rate of growth in demand.


You can view the complete draft plan here:

Buc-ee's Coming to Terrell

November 6, 2013 - The Terrell City Council voted this week to approve rezoning on a plot of land adjacent to the Crossroads of Terrell site for the newest "world's largest convenience store". The vote paves the way for construction of a 60,000 square foot Buc-ee's travel center, the first in northeast Texas. Buc-ee's founder and owner, Arch "Beaver" Aplin, was in Terrell for the vote.


Buc-ee's, based in Lake Jackon, has 20 locations in Central and South Texas. Enthusiasts praise the shopping, the food, the super clean restrooms and the ambience that makes the stores among the most popular travel stops in the state. Other flagship stores in New Braunfels and Madisonville have become local tourist attractions.


Construction is slated to begin in January. The target date for the Buc-ee's opening is November, 2014. Crossroads at Terrell will also begin construction next year with four major retail anchors for the 225,000 square foot first phase.

Dallas Morning News article







Edwards Named Public Administrator of the Year

Torry Edwards

City Manager
Torry Edwards

(March 19, 2013) –Terrell City Manager Torry L. Edwards has been named 2013 Public Administrator of the Year by the North Texas Chapter of the American Society for Public Administration. The award recognizes outstanding accomplishment and achievement in public service.


Drawing on 25 years experience in local government and non-profit administration, Edwards is a proven fiscal manager and a strong leader in local government. Under Edwards’ leadership, Terrell is a leading city, creating a competitive environment with surging capital investment, while also stimulating economic growth east of Dallas.


Read more


David Denney Receives Code Professional of the Year Award


The Building Officials Association of Texas (BOAT) has selected David Denney, Terrell Building Official, to receive the Code Professional of the Year Award at their annual conference held in August. This award honors individuals who provide outstanding service to protect the health, safety and general welfare of the public as it relates to the construction, occupancy and maintenance of buildings and structures in communities.

Nominees are selected from a state wide pool of building officials, permit technicians, plans examiners, inspectors, supervising inspectors, code enforcement officers, and fire officials. Nominations are accepted from a director, building official, mayor, or city manager.


Lawrence Crow, President of BOAT, who also serves as the Inspections Field Operations Manager for the City of Irving, presented the award to Mr. Denney at the September 4 Regular City Council meeting.

The workload for the Municipal Development staff has increased almost exponentially in the past several years. For example, Mr. Denney has experienced a recent surge in permitting activity with a 67% increase in the number of inspections. Total valuation for permits issued in 2009 was only $4.4 million, but in just the past 2 1/2 years the total has exceeded the $55 million mark.


Throughout this period David has not only provided outstanding customer service, he has stood in the gap to ensure construction meets or exceeds the minimum safety standards defined in the International Building Codes. The role of a Building Official, such as David Denney, in maintaining these critical safety standards is best illustrated in the fact that the primary role of Fire Departments throughout the country has transitioned into more medical emergency responses than fire fighting because of the increased safety of the structures currently being built.

David Denney's dedication to public safety is also demonstrated by his 24/7 response to emergencies such as catastrophic storms where restoration of power to storm damaged homes and businesses is greatly expedited by performing inspections and meter releases sometimes in the middle of the night.





Talk to the City of Terrell


The City of Terrell now offers a new way for citizens to report problems or request services from the City. Talk to the City of Terrell is available for everyone – from homeowners to contractors – to contact the City using one universal form. This will replace the separate forms used to report potholes or mosquitoes or to request a line locates (Right of Way Permit).


To make a service request for water, sewer, streets, drainage or mosquitoes, go to Talk to the City of Terrell. Fill out the form and send it by clicking the "Submit Request" button at the bottom of the form. The form goes to the City's work order program for routing to the appropriate department. It's also possible to track the status of a request online.


Customer service is a priority for the City of Terrell. This new service is designed to make it easier for citizens to report problems and find solutions.

Texas Giant Salvinia Effort Reaches Boaters, Raises Awareness


AUSTIN – Survey results show last year’s giant salvinia public awareness campaign by the Texas Parks and Wildlife Department reached more than half of boaters living within 60 miles of four East Texas lakes targeted in the effort and that 96 percent of those boaters said they were “more likely to clean their boat, trailer or gear as a result of seeing information or advertising.”


Giant salvinia is usually spread unknowingly by people moving their boats from lake to lake. The plant “hitches a ride” on boats, motors and trailers. The invasive plant was first discovered in Texas in a small pond near Houston in 1998. It has been reported in 17 Texas lakes, including some of the state’s most popular recreational water bodies: Toledo Bend, Sam Rayburn, Caddo Lake, Sheldon Lake, Lake Texana and Lake Conroe.


Last spring’s “Hello Giant Salvinia, Goodbye Texas Lakes” campaign media buy generated more than 28.5 million audience impressions amongst boaters, anglers and the general public. Efforts included floating messages on buoys near key boat ramps, fish measuring rulers with campaign messages, online web banner ads, social media, gasoline “pump toppers” and billboard ads near key lakes, and even an amusing TV ad featuring “salvinia monster” trying hitch a ride with a hapless boater.


Given the success of the salvinia awareness effort, the department is now considering a similar initiative for zebra mussels, another serious invasive threat that is not yet widespread in Texas. The non-native mussels multiply rapidly and attach themselves to boats, piers, cables and other objects. Zebra mussels can block water treatment plant intakes and pipes, as well as cause declines in fish populations, native mussels, and birds.


“We are actively seeking partners to help make a zebra mussel awareness campaign a reality,” said Carter Smith, TPWD executive director. “Although currently only established in Lake Texoma in Texas, this exotic invader is on the doorstep of the Metroplex region and could eventually spread throughout the Trinity River system toward Houston.”


Read More




FEMA Publishes New Flood Maps for City of Terrell


The Federal Emergency Management Agency (FEMA) has presented preliminary Flood Insurance Rate Maps (FIRM’s) to the City of Terrell.


The FIRM’s assist city officials and local residents to identify flood risk and are used for insurance, lending and development decisions.


The preliminary maps revise and update information on the existence and severity of flood hazards in the City’s corporate limits. The maps are based on updated topographic data and decades of rainfall and storm gauge information.


Residents, property owners and business owners who believe the flood maps contain errors have until March 16, 2011, to file a protest or appeal by submitting information to FEMA through their local floodplain manager. After all comments are resolved, FEMA will notify the City, insurance companies, and residents of the effective date of the final maps.


“Flooding is the most common disaster in the U.S., and I urge Terrell residents to review the maps and be familiar with the flood risk for their property”, said Steve Rogers, City Engineer and Floodplain Administrator for the City. “The FIRM maps can assist residents, business owners and developers make informed decisions about insurance and flood protection.”


The City will host a meeting at 4:00 p.m. on Thursday, February 24, 2011, in the Council Chambers of City Hall. A representative from FEMA will be present to discuss the new FIRM maps and flood insurance options.


More information on flood insurance is available at www.floodsmart.gov.

The new maps are available for view at City Hall in the Engineering Office or at http://gispic.coterrell.org/map2007/PrelimDfirm.htm.




Kaufman County Crime Stoppers Hotline



Terrell residents now ways to help thwart illegal activity in the community.

Kaufman County Crime Stoppers provides a simple way for citizens to supply important information to help law enforcement agencies fight crime. The Crime Stoppers Hotline and Web Tips (online tip reporting) allow residents to remain anonymous while reporting suspicious activity or giving facts pertinent to specific cases.

Callers are eligible to receive cash rewards if the information they give leads to an arrest or a grand jury indictment of a felony offender.

The Kaufman County Crime Stoppers Hotline number is 877-TIPSKCC (877-847-7522). Submit a tip online at this site

When submitting a tip, residents are urged to provide as much detail as possible, including the date, time, location, descriptions or names of persons, and details of the incident. A license plate number and description are also helpful if a vehicle is involved.

To be notified when information is added to this page , please provide your email address then hit the " submit " button. You will receive a confirmation email , which must be clicked to confirm.



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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
Metro 972-524-3332
Fax 972-551-6682



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