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Police badgeTerrell Police Department

 

Jody Lay – Chief of Police

 

Police Emergency: 911
Non-Emergency:  972-551-6622
To report a crime or suspicious activity:  972-551-6622
e-mail: police@cityofterrell.org

201 East Nash
Terrell, TX 75160
972-551-6622
Fax:  972-551-6625
Office Hours:
Monday - Friday: 
8 a.m. - 5 p.m.
Contact list

 

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Our Mission

 


“ To protect lives and property, safeguard individual rights and liberties, reduce crime and increase safety by providing quality customer service and professional and responsibly aggressive law enforcement services in partnership with our community”

Police Car

The 55 employees of the Terrell Police Department are dedicated to the protection of life and property, prevention of crime, enforcement of the law, and preservation of the peace through efficient and effective law enforcement services.

 


Our Philosophy

 

Professional and responsibly aggressive law enforcement is a philosophy that promotes a proactive approach to reducing crime and enhancing public safety. This aggressive stance against crime carries with it the responsibility to safeguard individual rights and liberties upon which our country was founded, while utilizing all lawful means available to carry out our core mission – reducing crime, improving quality of life and working with our citizens to make our community safe.


Statement of Quality

 

The Terrell Police Department is an organization comprised of people of integrity, committed to providing total quality police service to its community in a responsibly aggressive manner.

 

We will forge a partnership with the community based on mutual trust, confidence, commitment and communication to maintain and improve the quality of life and promote the safety and welfare of our citizens.

 

The Terrell Police Department exists to meet the City's objectives for the safety and well-being of its residents. In the continuing pursuit of quality, we are guided by the following core values:


Core Values

In service to our community, we are driven by the following core professional values:

 

  • Respect: We value human life, safety and dignity, and commit to treating all human beings with the utmost respect, compassion and concern.
  • Integrity: We value ethical conduct - and are driven by our professional values and a firm commitment to public trust - which we are unwilling to compromise in the performance of our duty.
  • Professionalism: By our conduct, goals, intent, character, and standards we shall vigilantly seek to constantly improve our ability to safeguard citizen rights, preserve peace, protect life, and instill a deep respect for the law.
  • Diversity: We value diversity, and commit to nurturing a welcoming environment of inclusion, in which we recognize the unique skills, knowledge, abilities and backgrounds of all people as our strength.
  • Collaboration: We value teamwork and commit to cooperative goal achievement through active collaboration and partnerships with the community and with one another.
  • Problem Solving: We value partnering with citizens to identify and impact the causes of problems within the community that contribute to the incidence of crime.


Want to be a Part of our Team?

City of Terrell police vehicle.We are seeking people dedicated to serving the citizens of Terrell to join our team. If you are a person of integrity, dedicated to service, and want a rewarding career in law enforcement we may have a place for you. If you would like information on how to join our team, contact the City of Terrell Personnel Department at 972-551-6608 or click here.

 

  • For posted job vacancies, the department will review all referred applications and select the applicants to be interviewed and processed. The interviewing department will call candidates to schedule interviews and select the applicant(s) to be considered and hired. Because of the volume of applications and the time required to review and process each application, you will not be called or contacted unless you are selected for an interview or otherwise continue in the hiring process.

 

Patrol Division

 

 

Patrol Division Officers respond to calls, conduct preventative patrol of city streets, enforce traffic laws, and file initial crime reports.

 

Criminal Investigation Division

 

The Criminal Investigation Division provides follow-up in cases involving all types of crime.

115 N. Adelaide, Second Floor
Terrell, TX 75160
Telephone: 972-551-6622
Fax:  972-551-0911

 

   Captain K.G. McKeown Ext. 231
   Sergeant J. Whitworth   Ext. 281
   Corporal R.W. Lavin   Ext. 292
   Detective R. Beckett  Ext. 274
   Detective Z. Boyd   Ext. 263
   Detective D.Bridges   Ext. 296
   Detective B. Bulin  Ext. 284
   Detective B. Stephens   Ext. 273

Office Hours:
Monday - Friday: 
8 a.m. - 5:00 p.m.

 

Records and Communication Division

 

Copies of accident reports are now available online.Copies of accident reports are now available online. They are also available during regular office hours from the police department. You may also request an accident report by mail. Include a check or money order for $6.00 (for 50 pages or more, add an additional $.10 per additional page) and mail to: Terrell Police Department, P.O. Box 310, Terrell, Texas 75160. Please include a stamped, self-addressed return envelope. Call 972-551-6622 for more information.

 

For a copy of an offense report or other open records request, call 972-551-6622 Ext.264. You may also request a record in person during regular office hours. You may be asked to show a photo ID. To request a record by mail, include a check or money order for $5 for each report and a stamped, self-addressed return envelope. Mail your request to Terrell Police Department, P.O. Box 310, Terrell, TX 75160.

 

To retrieve or view recovered lost or stolen property, bring proof of ownership, a photo ID, and the case number to the Police station at 201 E. Nash between 9 a.m. and 5 p.m., Monday through Friday.

201 East Nash
Terrell, TX 75160
972-551-6622
Office Hours:
Monday - Friday: 
8 a.m. - 5 p.m.

 

 

 

Additional Services

 

Enhanced 911
When you call 911 in an emergency, your phone number and address appear on the dispatcher's computer screen within a few seconds. Even if you are unable to speak due to illness or panic, emergency personnel will be able to respond to your call.

 

This service is available from any land-line telephone. Currently cellular/mobile phones will display only the phone number, cellular provider and location of the cellular service tower transmitting the call.”

 

Vacation Watch
Call 972-551-6622 at any time (24 hours a day, 7 days a week) to schedule periodic checks when you plan to be away from home for vacation or other extended period.

 

Please submit your vacation watch request at least 7 days in advance to ensure we have time to process the request prior to the start of your absence.

Vacation watch form (pdf format)

 

Fingerprinting Services:

The Terrell Police Department no longer provides fingerprinting services for the public.

 

A number of private companies provide fingerprinting services for a minimal fee. Use this link to find the nearest location. You can also schedule an appointment through this website.

 

Police Ride Along Program
Qualified citizens may ride along with police officers on patrol two times a year. Anyone interested in the Ride Along Program can obtain an application from the Police Department during regular office hours. The applicant's signature on the form must be notarized (we can do this for you at the office). After a routine background check, which usually takes 2-4 weeks, applicants are contacted to set up their Ride Along schedule.

 

Police Reserve Officer Program
Volunteer police officers support the department by donating their time to assist in all areas of police services work. Volunteers are required to work 16 hours per month with our department. The individual must be licensed by the State of Texas as a Police Officer to be a member of our program. Applicants must be at least 21, in good physical condition, and willing to undergo screening, which includes a polygraph test, psychological evaluation, and background investigation.

 

 

Handgun Licensing Class

 

The Terrell Police Department offers handgun license classes to the public. Cost is $50.00.

 

 

More information on the Texas Concealed Handgun Licensing Classes.

Neighborhood Watch

 

 

The Terrell Police Department assists residents in organizing and establishing neighborhood watches in their neighborhoods. Neighborhood watches help residents take ownership of their communities and deter crime in our city. Becoming involved in the program is simple. Every Terrell resident is encouraged to participate.

 

Contact Officer Kenneth Moore for more information at 972-552-6622 Ext. 276 or by email. More information

 

 

Information for Sex Offenders

 

Sex Offender Registration:

Sex Offender Registration services are provided by appointment only, each Monday from 1:00 pm to 4:00 p.m. at the Police Department Building (201 E. Nash St.) Valid photo identification is required.

 

Please contact Corporal R.W. Lavin at 972-551-6622 Ext. 292 to schedule your appointment

 

Personnel Complaints


The Terrell Police Department believes in a strong police-community relationship with our community. The three critical elements to strong relations are 1) Communication, 2) Partnership and 3) Trust. We know the key to earning trust is creating an open environment where a citizen who believes our personnel have not provided customer service in the manor expected and desired by our community, may file an inquiry with the department that will be responded to timely, fairly and professionally.

 

Citizens who wish to make an inquiry or file a personnel complaint with the Terrell Police Department may do so by contacting the Internal Affairs Unit at 972-551-6622, ext. 275, between the hours of 8AM and 5PM, Monday through Friday. If the citizen believes the inquiry cannot wait until normal business hours for Internal Affairs, the citizen may file the inquiry or complaint with any on-duty sworn supervisor.


 

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City of Terrell Logo - Building a Better Community
City of Terrell
201 East Nash St.
P.O. Box 310

Terrell, Texas 75160
972-551-6600
Metro 972-524-3332
Fax 972-551-6682

Email

 

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