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Glenn Caldwell - Director of Public Services
400 Industrial Blvd.
Public Works maintains city streets, administers the City's solid waste (garbage) contract, and manages parks and recreation. Department responsibilities include:
Storm drains and ditches catch rainwater run-off from City-maintained streets. Public Works keeps the water flowing by periodically cleaning the banks of drainage ditches and removing obstacles in the ditches. Crews monitor the system of ditches, inlets or catch basins, open channels, underground pipelines, and detention ponds that prevent storm waters from flooding Terrell's streets.
Please do not dispose of leaves, grass clippings, or any other debris in the storm drains or drainage ditches!
To report flooding caused by blocked storm drains or ditches:
Routine street maintenance, including pothole repairs, crack sealing, and repairs to sunken roadway areas, is done on a regular basis. When possible, quick temporary repairs are used to make the roadway safe for residents. These are replaced by permanent repairs as soon as weather and work schedules permit.
Report damaged street areas that could be dangerous for pedestrians or motorists by calling Public Works at 972-551-6614 during regular office hours. You will be asked for detailed information about the area and the exact location of the needed repairs.
The department is responsible for upkeep of existing traffic signs and pavement markings.
Report damage to signs: 972-551-6614
Request new signs or traffic signals: 972-551-6607
Public Works also supervises street sweeping and weed control operations.
Note: The City of Terrell does not maintain U.S. 80, SH 205, SH 34 (Virginia), FM 986 (Rockwall Ave, State St., Poetry Rd,), FM 429, FM 148 or FM 2578. These roadways are maintained by the state. To report potholes, questions or concerns please contact TxDOT by visiting www.txdot.gov or call 1-888-885-8248.
Making A Lasting Contribution The Terrell Parks Department, in its desire to enhance public property and encourage an aesthetically pleasing environment, has established a tree donation program.
This program enables citizens to have a tree planted and maintained by the City of Terrell within public right-of-ways, parks or other City controlled areas to celebrate a special occasion such as a wedding, anniversary or birthday. Trees can also be planted as a memorial for a friend or family member. A commemorative plaque can be installed with the original planting.
Print the online application form or contact the City of Terrell Public Works Department at 972-551-6614. Donations made to the City of Terrell are tax deductible.
1. The city and the donor must mutually agree on the proposed location. Factors such as vehicular and pedestrian traffic, underground and aboveground utilities, property lines, availability of water, and other factors shall be considered.
2. Any tree planted shall be listed on the current Master Tree List. This list shall be developed based on native species, long-term maintenance, degree of hardiness, growth rate, as well as other considerations.
3. All trees will be purchased, installed and maintained by the city through the Parks Department. This includes the original planting, replacement if necessary, pruning, pest and fungus control, removal, storm damage repairs, staking, etc.
4. The seasonal planting of new or replacement trees shall occur from November through February, weather permitting.
5. A commemorative plaque, if desired, can be installed with the original planting. The plaque shall be made of granite, approximately 10"x12", with a maximum of three (3) lines of text or numbers and a maximum of twelve (12) letters or numbers per line. The plaque will be installed at ground level.
6. Regarding deciduous versus evergreens, because of dense bushy growth in many cases, and the resultant shading problems in the winter months, the use of evergreen trees is limited to carefully chosen sites and only where the above-mentioned problems can be minimized.
Terrell citizens are invited to do their part to keep Terrell beautiful and perform an important environmental service. This program provides groups, families, or individuals an opportunity to participate in a valuable community service project.
By joining the Adopt-A-Neighborhood program, you and your neighbors are likely to see transformations such as:
Who can adopt a neighborhood?
Anyone! Adopt-A-Neighborhood aims to unite and support all people interested in improving Terrell neighborhoods.
What can be adopted?
Adopt-A-Neighborhood consists of removing litter from city maintained right-of-ways. A neighborhood can be a street and/or its surrounding streets or an entire neighborhood.
What are volunteers responsible for?
How do you adopt a neighborhood?
The City of Terrell will provide:
Help Keep Terrell Beautiful!
Is there a streetlight in your neighborhood in need of repair? With more than 180,000 streetlights to maintain, Oncor Electric Delivery appreciates your help finding lights that are malfunctioning or in need of repair. Report street light outages online or call Oncor Electric Delivery at 1-888-313-4747.
Report illegal dumping to:
Kaufman County Law Enforcement Center (972-932-4337) or
THE NORTH CENTRAL TEXAS ILLEGAL DUMPING HOTLINE 1-888-335-DUMP
24 hours a day
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