Why Is The City Undertaking This Effort?

Advanced meter systems are quickly becoming the standard for utilities around the country. These new devices allow for more accurate and faster collection of water usage readings than the current manual method and improve safety conditions for City staff. Currently, meter reading is completed by driving around town and collecting the reads through an AMR system (ie., computer read from a vehicle) once per month. Most of our existing meters are 15 years old and as batteries weaken, it requires more manual reads each month. Introducing automatic meter reading as the standard for Terrell is one of the ways we can better serve our customers and improve the overall efficiency of the utility department.

Show All Answers

1. What Is AMI?
2. How Does It Work?
3. Who Will Completing the Installation?
4. Do I Have To Be Home For The Meter Replacement Work?
5. Why Is The City Undertaking This Effort?
6. How Many Meters Will Be Changed?
7. Will The Electronic Device On The Meter Interfere With Other Electronic Equipment?
8. Is The Electronic Device and Data Encrypted?
9. Is This Part Of A Fixed (Closed) Network?
10. Can I Access Daily Readings Online?
11. What Happens If I Have A Problem After The Installation?
12. Why Is The Water Meter Being Replaced?
13. Does My Meter Have To Be Replaced?
14. Has This New AMI Equipment Been Tested For Accuracy And Reliability?
15. How Does AMI Benefit Customers?
16. Will My Water Bill Go Up?
17. Can I Cover Up The Meter After The Installation?
18. What If There Is Something Blocking Or In Front Of The Meter?
19. How Will I Know That You Have My Reading & Not Someone Else’s?