What Happens If I Have A Problem After The Installation?

If you have a leak, low pressure or some other problem after the installation, or at any other time, you will be provided contact numbers that you can call to report your concern. Because your water will be turned off temporarily during the meter change process, you may experience a brief period of air or discolored water. In most cases briefly running your cold water will clear up this situation.

Show All Answers

1. What Is AMI?
2. How Does It Work?
3. Who Will Completing the Installation?
4. Do I Have To Be Home For The Meter Replacement Work?
5. Why Is The City Undertaking This Effort?
6. How Many Meters Will Be Changed?
7. Will The Electronic Device On The Meter Interfere With Other Electronic Equipment?
8. Is The Electronic Device and Data Encrypted?
9. Is This Part Of A Fixed (Closed) Network?
10. Can I Access Daily Readings Online?
11. What Happens If I Have A Problem After The Installation?
12. Why Is The Water Meter Being Replaced?
13. Does My Meter Have To Be Replaced?
14. Has This New AMI Equipment Been Tested For Accuracy And Reliability?
15. How Does AMI Benefit Customers?
16. Will My Water Bill Go Up?
17. Can I Cover Up The Meter After The Installation?
18. What If There Is Something Blocking Or In Front Of The Meter?
19. How Will I Know That You Have My Reading & Not Someone Else’s?