The City of Terrell is a full-service city providing police, Municipal Court, water, and sewer service, trash pick-up, animal control and building inspections.

Hours of Operation

  • 8:00 am to 5:00 pm Monday – Friday


  • 201 East Nash St.
    P.O. Box 310
    Terrell, Texas 75160


  • 972-551-6600

Staff Directory

To make a service request for water, sewer, streets, drainage or mosquitoes, go to Talk to the City of Terrell.  Fill out the form and send it by clicking the “Submit Request” button at the bottom of the form.  The form goes to the City’s work order program for routing to the appropriate department.  It is also possible to track the status of a request online.

Customer service is a priority for the City of Terrell.  This new service is designed to make it easier for citizens to report problems and find solutions.