Additional Services

Enhanced 911:

When you call 911 in an emergency, your phone number and address appear on the dispatcher’s computer screen within a few seconds. Even if you are unable to speak due to illness or panic, emergency personnel will be able to respond to your call.

This service is available from any land-line telephone. Currently, cellular/mobile phones will display only the phone number, cellular provider and location of the cellular service tower transmitting the call.”

Vacation Watch:

Call 469-474-2700 at any time (24 hours a day, 7 days a week) to schedule periodic checks when you plan to be away from home for vacation or other extended periods.

Please submit your vacation watch request at least 7 days in advance to ensure we have time to process the request prior to the start of your absence.

Citizen Gasoline Drive Off Theft

It is the policy of this department that all gasoline drive-off theft reports be made when reported. The complainant must be able to make an identification of the suspect, provide a vehicle license number, and be willing to prosecute.

All persons wanting to report a drive-off theft of gasoline will be advised of the department policy relating to these offenses and that a report must be made to the Terrell Police Headquarters, 1100 N. State Hwy 34 Terrell, TX 75160, within 72 hours of the offense date. Reports must be submitted to the Terrell Police Department Records Division between the hours of 8:00 AM and 5:00 PM.

Identity Theft Protection:

ConsumerAffairs has a great everything-you-could-ever-need-to-know guide to identity theft protection:

  • Hundreds of verified consumer reviews
  • Expert reviews and breakdowns of different features
  • A fantastic article that’s all about protecting children from identity theft since they are 35x more likely to be targeted

This identity theft guide has been featured on hundreds of law enforcement agency websites including police departments, sheriff offices, crime stopper websites and university public safety pages. Here is the link:

Fingerprinting Services:

The Terrell Police Department no longer provides fingerprinting services for the public.

A number of private companies provide fingerprinting services for a minimal fee. Use this link to find the nearest location. You can also schedule an appointment through this website.

Police Ride-Along Program:

Qualified citizens may ride along with police officers on patrol two times a year. Anyone interested in the Ride-Along Program can obtain an application from the Police Department during regular office hours. The applicant’s signature on the form must be notarized (we can do this for you at the office). After a routine background check, which usually takes 2-4 weeks, applicants are contacted to set up their Ride Along schedule.

Police Reserve Officer Program:

Volunteer police officers support the department by donating their time to assist in all areas of police services work. Volunteers are required to work 16 hours per month with our department. The individual must be licensed by the State of Texas as a Police Officer to be a member of our program. Applicants must be at least 21, in good physical condition, and willing to undergo screening, which includes a polygraph test, psychological evaluation, and background investigation.

Handgun Licensing Class

The Terrell Police Department offers handgun license classes to the public. Cost is $50.00.

Information on the Texas License to Carry Handgun Classes.

Alarm Permits and Fees

Effective Friday, November 1, 2019

View here

Take Me Home

Take Me Home™ is a database developed by the Pensacola Police Department for people who may need special assistance if they are alone or in times of emergency. This kind of assistance may be required if the person is unable to speak or properly identify themselves, or if they become disoriented or act in a manner that could be misinterpreted by first responders. The system includes a current digital picture, demographic information and caregiver contacts. If a person in the Take Me Home system is encountered by a police officer, the officer can query the Take Me Home system, searching by name or by the person’s physical description. Once the individual’s Take Me Home record has been located the officer has the information at hand to appropriately assist the person.

It helps loved ones with:

  • Take me HomeAutism
  • Alzheimer’s
  • Dementia
  • PTSD
  • Down Syndrome
  • Traumatic Brain Injury
  • Other cognitive disabilities

Or any other disability that makes communicating with First Responders difficult to help your loved one find their way home.

Fill out form

Community Camera Program

Camera program brochure

Do you currently utilize private video surveillance at your home or business? If you do, we’d like to hear from you. Video surveillance is one of the best methods for apprehending criminals and convicting suspects who are caught in the act of committing a crime. Installing video surveillance is a great example of community-police partnerships and is something we highly value as a police agency serving our community.

The Terrell Police Department is committed to our partnership with the residents and business owners in our community. Many business owners and residents currently operate surveillance systems at their businesses and/or homes. As crimes occur nearby, they are not always aware that their system may have captured information that could help solve the crime, thus keeping our community safer. In turn, the police are also not always aware who may have this potentially vital information. The Police Department is asking residents and businesses across the city to register their privately owned surveillance camera systems. As we respond to criminal incidents, we may be able to use the information or footage gathered from the security cameras to assist in the apprehension and prosecution of the criminals involved.

By registering your camera with us, the Department can quickly identify nearby cameras that may have captured criminal activity. After registering your camera, you would only be contacted by the Terrell Police Department if there is a criminal incident in the vicinity of your security camera. Police personnel, if necessary, may request to view your camera footage in order to assist in the investigation. Help us make Terrell an undesirable place for criminals to commit crime and help keep your entire community safe!

Fill out form