Storm drains and ditches catch rainwater run-off from City-maintained streets.
Public Services keeps the water flowing by periodically cleaning the banks of drainage ditches and removing obstacles in the ditches. Crews monitor the system of ditches, inlets or catch basins, open channels, underground pipelines, and detention ponds that prevent storm waters from flooding Terrell’s streets.
Please do not dispose of leaves, grass clippings, or any other debris in the storm drains or drainage ditches!
To report flooding caused by blocked storm drains or ditches:
- during regular office hours: 972-551-6614
- evenings or weekends: 469-474-2700 (Terrell Police Services dispatcher)